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ex. Snaptravel

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Snaptravel is an online travel agency that leverages artificial intelligence (AI) and messaging platforms to help users find and book hotel accommodations at discounted rates. The company was founded in 2016 by Hussein Fazal and Henry Shi and is based in Toronto, Canada.

Snaptravel operates primarily through messaging apps such as Facebook Messenger, WhatsApp, Slack, and SMS, allowing users to interact with a chatbot to search and book hotels. Users can provide their travel preferences and budget, and the chatbot uses AI algorithms to recommend suitable options.

One of the unique aspects of Snaptravel is its ability to negotiate exclusive rates with hotels, providing users with discounted prices that are not available on other travel websites. This is achieved through partnerships with various hotel chains and consolidators.

The booking process is straightforward, with users receiving real-time responses from the chatbot regarding hotel availability, pricing, and booking confirmation. Snaptravel also offers a price-drop feature, where users can receive automatic refunds if the price of their booked hotel decreases before their stay.

Snaptravel has gained popularity for its convenience, ease of use, and competitive prices. It has attracted a significant user base, especially among millennial travelers who prefer messaging platforms for their travel-related interactions.

Overall, Snaptravel combines AI technology with messaging platforms to provide users with an efficient and cost-effective way to book hotels, making it a popular choice for travelers looking for deals and convenience.

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